FAQs

Frequently Asked Questions (FAQ)

What is BalancedNYC?

BalancedNYC is a New York-based clothing and gear brand built for the modern footballer. We blend streetwear aesthetics with performance-ready essentials—designed to keep you fly on and off the pitch.

What do you sell?

We offer a curated lineup of:

  • Hoodies, T-shirts, and shorts

  • Performance gear like mini shinguards and grip socks

  • Limited drops inspired by culture, confidence, and the game

What sizes do you offer?

Our apparel is unisex and typically ranges from S to XL. Be sure to check each product's size guide before ordering. For gear like socks and shinguards, we note sizing based on shoe size or player age.

Are your drops limited?

Yes—many of our pieces are limited edition. Once they sell out, they may not return. Follow us on Instagram and sign up for our newsletter to stay updated on new releases.

Where do you ship?

We currently ship within the U.S., with select international shipping options available. Shipping costs and estimated delivery times are shown at checkout.

How long does shipping take?

Standard U.S. orders typically ship within 3–7 business days. During high-volume releases, please allow additional time for processing.

Can I return or exchange my order?

We accept returns on unworn apparel within 14 days of delivery. Gear (grip socks, shinguards) must be unopened and unused. Buyer is responsible for return shipping unless the item was damaged or incorrect.

To start a return, email us at: balancedfutbol@gmail.com

How do I care for my BalancedNYC items?

Wash cold, hang dry for best results. Avoid ironing directly over graphics/logos. Gear like socks and shinguards can be wiped down after use.

Still have questions?

Shoot us an email at balancedfutbol@gmail.com — we got you.