Shipping policy

Shipping Policy:

Thank you for choosing Balanced Futbol for your sporting needs. Below is our shipping policy outlining the procedures and timelines for delivering your orders:

  1. Order Processing Time: Once your order is placed, please allow us up to 2 business days to process your order. During peak seasons or promotional periods, processing times may be slightly extended, but we strive to process orders as quickly as possible.

  2. Shipping Timeframe: Our standard shipping timeframe ranges from 7 to 15 business days. Please note that this is an estimate, and actual delivery times may vary depending on factors such as your location, shipping carrier, and any unforeseen circumstances that may arise during transit.

  3. Shipping Methods: We primarily utilize standard shipping methods for most orders. However, expedited shipping options may be available for an additional fee. Please contact our customer service team if you require expedited shipping and we will do our best to accommodate your needs.

  4. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. This will allow you to monitor the progress of your delivery and estimate its arrival date.

  5. International Shipping: WE ARE CURRENTLY WORKING ON IT

  6. Incomplete or Incorrect Addresses: It is the responsibility of the customer to provide accurate and complete shipping information at the time of purchase. We cannot be held liable for any delays or additional fees incurred due to incorrect or incomplete addresses provided by the customer. Please double-check your shipping information before finalizing your order.

  7. Lost or Damaged Packages: While we take great care in packaging and shipping your orders, we understand that sometimes packages may be lost or damaged in transit. If you believe your package is lost or damaged, please contact our customer service team as soon as possible so that we can assist you in resolving the issue.

  8. Holiday Shipping: During peak holiday seasons, such as Christmas or Black Friday, shipping times may be longer than usual due to increased demand and carrier delays. We recommend placing your orders well in advance to ensure timely delivery.

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team at [balancedfutbol@gmail.com]. Thank you for choosing BalancedFutbol, and we appreciate your patience and understanding as we work to deliver your orders promptly and efficiently.